Full Features | Notion

Multilingual Support
- Easily switch between languages to suit user preferences.
Light and Dark Mode
- Choose between light and dark themes for an optimal viewing experience.
RTL Support
- Fully supports right-to-left (RTL) languages, such as Arabic.
User Management:
- Register and create an account.
- Login securely to access features.
- Recover access with a "Forgot Password" option.
- Change your password anytime for added security.
- Edit and update profile details with ease.
Flexible Layout Options:
- Customize the interface with sidebar, icon bar, or top bar layouts.
Interactive Dashboard:
- Visualize data with charts and tables for better insights.
Responsive Design:
- Fully mobile-friendly, ensuring a seamless experience on any device.

Categories management (by admin)
Articles management (by admin)
Custom Article URL, for SEO
Bulk import categories from excel (by admin)
Bulk import articles from excel (by admin)
Export to excel (by admin)
Accessible to all users, whether logged in or not
AI features:
- Enter an article title and get article body suggestion from AI
- Enter an article title and get tags suggestion from AI
User-friendly interface for easy navigation
Content categorization and tagging
Category management, by admin
Article management, by admin
SEO-friendly custom article URL
Bulk categories import from Excel
Bulk articles import from Excel
Excel export capabilities
Public access for all visitors
Content organization with tagging capability
Search functionality
Article rating and feedback system that helps administrators improve content and understand user needs
Analytics and reporting on article usage
Mobile accessibility and responsive design

Ticket creation and submission
Admin ticket assignment
Priority levels for tickets
Ticket tagging
Status tracking: Open, In Progress, Closed
Rich text editor
File attachments: Single file or ZIP archive containing multiple files
AI features:
Saved replies library: Store common responses for quick access when replying to customers
Automatic email notifications
Real-time SignalR notification bell
Customizable ticket fields: Priority, request type, impact, urgency